Waikiki Resort Spa
Hawaii
Avis
I called to book an appointment over the phone and confirmed the price before my booking. I was greeted by the massage therapist and proceeded to get my 1hr massage service. It was ok, not what I expected when I asked for Swedish as it was a mix of Thai massage. At check out, I again confirmed the service price and was told about tax (expected), but never about a service charge. The total was 32% more than what I was told. When I asked why it was higher, I was told about the service charge for the first time. I can totally understand a “spa” having a service charge when properly disclosed.
I loved my full body massage. The ladies were very friendly and made the whole experience that much better. Very relaxing and soothing. Massage was perfect and at the end even got some tea and a little dessert treat. Will definitely come back again :)
